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Outage Reporting: 605.432.5331

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  2. Payment Options

Electronic Transfer:

Electronic Funds Transfer (EFT) allows members to authorize automatic withdrawal of funds from a checking or savings account to pay the amount due on the due date each month. Enrolling in the EFT program is simple, too. Call our office or download the application below. *Don't forget to attach a voided check blank to your application.

  • Direct Deposit Application

Budget Billing:

Budget Billing lets you pay the same amount every month, eliminating the worry of big increases and reductions in your electric bills caused by fluctuations in the weather or other household usage patterns. Your monthly budget amount is determined by the average of your past twelve months' electric bills. This amount is reviewed every six months and adjusted, when necessary, to reflect changes in your energy use or the cost of electricity. (Please note: you are always responsible for the actual balance on your electric bill).

Mail and Drop Off:

Paying by mail or in person is still an option, too. We have a drop box right outside the office building in Milbank located right on East Hwy 12.

SmartHub

Consumers can access their accounts through the SmartHub application and gain valuable information including past and present payments, charges and readings, view charts and graphs of daily and monthly consumption, as well as view their bill and make payments.

Pay by Phone

To pay over the phone call toll free 1-844-834-4455

If you're paying by checking or savings account, you will need:

  • Your Account Number
  • A PIN Number on file with WVEC
  • Your Bank's Routing Number
  • Your Bank's Account Number

If paying by credit or debit card, you will need:

  • Your Account Number
  • Your Card Number & Expiration Date

Recurring Credit Card

Automatically pay with your Visa, MasterCard, or Discover each month on the due date. Click this link SmartHub to sign up.

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Contact Info

Whetstone Valley Electric
P.O. Box 512
Milbank, SD 57252


Office: 605-432-5331

About Us

This institution is an equal opportunity provider and employer.

 

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©2023 Whetstone Valley Electric Cooperative. All Rights Reserved.

  • Customer Service
    • Apply for Service
    • Outage Procedures
    • Payment Options
    • Service Order Request
    • SmartHub
    • How to Read Your Bill
  • Home and Business
    • Call Before You Dig
    • Capital Credits
    • Conservation
    • Electrician Services
    • Energy Assistance
    • Energy Solutions
    • Heating Options
    • Load Management
    • Rebates and Incentives
    • Heating Equipment & Rebates Brochure
    • REC Program
  • Community
    • Cooperative Connections Newsletter
    • REED Fund Projects
    • Related Sites
    • Report an Outage
    • Safety
    • Scholarships
    • Storm Center
    • Tours
  • Cooperative
    • Annual Meeting
    • Board of Directors
    • Board Minutes
      • Board Minutes
    • Bylaws
    • Cooperative Principles
    • Employment Opportunities
    • October is Co-op Month
    • Staff
    • Touchstone Energy Savings
    • Touchstone Energy Cooperatives
    • Contact Us
    • Statement of Nondiscrimination
  • Products
    • Life Safety Monitor
    • Water Heaters
    • Concord Security Systems
    • Grills
    • Kohler Standby Generator
    • Geo Thermal Heat Pump